Product update · MyPaintBuckets, LLC · Customer Notice
Update: Simplifying and Strengthening EPO Management
We're rolling out an update to how Extra Purchase Orders (EPOs) are handled in MyPaintBuckets.
Overview
This change is focused on one thing: helping you capture more revenue with less effort while improving how EPOs are documented, structured, and managed within your workflow.
What's Changing
An EPO Service Fee will be applied to certain EPOs managed through the MyPaintBuckets platform.
The fee is defined as the greater of:
- 2.5% of the approved EPO value
- $5 per approved EPO
The fee applies only to EPOs that are:
- Documented within MyPaintBuckets
- Marked as "approved" within the platform by a user or party designated with approval authority for that project
Why This Exists
EPOs are one of the most common areas where revenue is lost due to:
- Incomplete documentation
- Misalignment with builder requirements
- Approval delays
- Inconsistent tracking and follow-up
MyPaintBuckets is designed to improve how EPOs are handled by:
- Structuring EPOs consistently from the start
- Capturing supporting documentation such as notes and photos
- Providing a centralized record of scope and communication
- Creating a clearer, more organized workflow for submission and tracking
This fee is directly tied to the use of those capabilities within the platform.
Simple Example
- EPO Total: $200
- 2.5% Fee: $5
- Minimum Fee Applies: $5
- Total Fee: $5
How Billing Works
- Fees are calculated based on approved EPOs within the platform.
- Fees are aggregated and billed monthly.
- Charges are processed automatically using the payment method on file.
- Monthly statements are provided and include itemized EPO-level detail.
By continuing to use MyPaintBuckets after the effective date, you agree to the application of EPO Service Fees as described above. These fees are also governed by MyPaintBuckets' Terms of Service and any applicable service agreements.
Important Notes
MyPaintBuckets provides tools to improve documentation, organization, and workflow efficiency related to EPOs. MyPaintBuckets does not guarantee payment of any EPO.
If an EPO is later voided, rejected, credited, or materially reduced, a corresponding adjustment may be applied in a future billing cycle.
Any billing questions or disputes must be submitted within a reasonable period following statement issuance, as defined in our Terms of Service.
What You Can Expect
- Reduced administrative effort managing EPOs
- More consistent and structured EPO submissions
- Clearer documentation and tracking across projects
- Improved operational efficiency in handling change work
When This Goes Into Effect
Effective Date: July 4, 2026
We're continuing to build MyPaintBuckets around one goal: helping you operate cleaner, faster, and more efficiently across every job.
If you have questions, reach out and we'll walk through it with you.
Warmly,
MyPaintBuckets Team